Frequently Asked Questions
Do you have a store location where I can place orders, pick up orders, or sample your products?
At this time, we do not have a storefront, we are a home-based bakery. All products are baked and decorated to order.
Allergy-friendly, what exactly does that mean?
We use ingredients that are free of gluten, dairy, soy, eggs, peanuts, & tree nuts (except coconut). We use separate pans, utensils, towels, ingredients, sponges, etc when baking and cleaning. While we use the home stove/oven & sink, we do a thorough cleaning before baking to minimize cross contaminations possibilities. A complete list of ingredients and our allergen statement can be found here.
How far in advance do I need to order?
As soon as possible is suggested in order to secure your date but a minimum of 5-day notice can usually be accommodated.
What payment methods do you accept?
We accept cash and all major credit or debit cards. Orders over $50 will require a 15% non-refundable deposit that will go towards your order total.
We're having a themed party, can you make a cake to match?
Since we are an allergy-friendly bakery, we only work with "buttercream" icing & some of our design ability is limited. We can, however, design your cake or cupcakes to match the colors of your theme and look for any toppers that may match as well.
We love your products but don't have food allergies, can we order too?
Absolutely! Anyone can enjoy Whiskful Baking Co. desserts with or without food allergies. However, we cannot make or bake anything using any gluten, dairy, soy, egg, or nut products, no exceptions!
What is your cancellation policy?
All deposits are non-refundable. For cancellations with at least two weeks’ notice, credit may be given for a future order, subject to the date being available. There will be no refund for orders canceled inside of two weeks.
Whiskful Baking Co. is not responsible for any cake picked up by the customer. After it leaves our premises, it is solely the responsibility of the customer.